Sunday, January 03, 2010

Airtel Service worse than our public services??


Over the last few months i noticed that i was consistently crossing my 4 GB usage limit. So I placed a request for an increased broadband usage limit with the Airtel Customer Care center.

They duly made note of my request and confirmed that the service would be enabled within 5 working days. And that someone would call me to confirm the same. Its been 3 weeks since this.

I have given up hopes that they will ever do it. Today out of sheer frustration, i decided to post a complaint online on their website. Guess what that resulted in. A page that says sorry we cannot process your request. What does this mean? They cannot even accept a complaint. Then why create a page for complaints at all???

Its simply making a mockery of the indian public... Shame on you Airtel!!